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Speaker

Michelle Hansen

Sr. Salesforce Administrator; NISC

Michelle Hansen is an 11x certified Salesforce MVP at NISC, a technology cooperative in the Midwest. She has a passion for paying it forward and helping the Ohana in many ways. She loves to share her knowledge by presenting at multiple events across the Salesforce ecosystem, co-leading a Trailblazer Community group, and encourages the next generation of Salesforce admins as a Trailhead Mentor.

Trailblazer Community Profile

AllSessions

Un-Pretzeling An Org: A Guide to Documentation that Won’t Leave You Feeling Salty
April 26, 2021
8:00 am

Un-Pretzeling An Org: A Guide to Documentation that Won’t Leave You Feeling Salty

Eastern Time
26 April
Time:  8:00 am - 9:00 am
Location:  Eastern Time
Speaker:  Michelle Hansen

Documentation can be one of THE most challenging parts of being a Salesforce Admin. Whether you’ve been building your own org over years, or are walking into an org that’s entirely new to you, understanding how all of the objects, automations, code, and third-party integrations affect those processes can be a challenge that leaves you confused and frustrated. Enter the need to document not only your objects, automations, and validation rules, but also processes (and I don’t mean Process Builder)! Join this session to gain a better understanding of identifying processes that should be documented and leave with a template to start your own process documentation.